Ana Valeria Morales C******
19 Jan 2026
The bus was extremely comfortable and service was great, up until when we got to the MY immigration point. Not sure why we had to change buses, to a much smaller, less comfortable one. This should be made clear when booking, as I expected the same comfort all the way to my final destination, not only 3/4 of the way.
Change bus at custom and need wait longer time for other bus join in
Seat and bus was very comfortable, but food was difficult to eat and didn't taste good. Food was served during a bumpy part of the journey and kept slipping off the table. Suggest to serve easier-to-eat formats of food such as sandwiches or finger food instead.